Volie 20 Group Experience: How Tanlla Rodriguez Gained Insights and Friends

In this episode of Volie Rally, we talk with Tanlla Rodriguez, one of the BDC Managers at Bean Auto Group, about her experience in the recent Volie 20 group session. Tanlla reflects on how the group allowed her to connect with peers outside her market for the first time, share real BDC challenges, and walk away with actionable ideas—like turning TIS alerts into text campaigns.

“It was a great opportunity,” she says. Beyond gaining insights into the automotive BDC industry, she also formed lasting professional relationships. The connections she made through Volie became a valuable resource she didn’t have access to before.

If you manage a BDC or work in dealership call center operations, this episode offers a fresh perspective on how peer collaboration can drive performance and innovation.