Improve Your Online Reputation with Real Time Feedback

Improve Your Online Reputation with Real Time Feedback

Welcome to Episode #31 of the Volie Rally. We have Wes McClelland with Real Time Feedback discussing the importance of your online reputation and reviews and how you can improve. At Real Time Feedback, they take a 360-degree approach from a customer experience standpoint by facilitating conversations to increase customer experience in-store and post-visits. Did you know that it takes 10 good surveys to make up for 1 bad one? Wes offers tips for understanding customers’ mindset to help your online reputation.

This isn’t meant to be too sales-pitchy on our part, we just think they have a neat solution and wanted to share it with you all!