Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
In Episode #21, we have Tony Glaser with Recall Masters discussing how he doubled his efficiency using his WINS program, which aims to motivate agents. His WINS method promotes solid communication with consumers, involving a ranking system rating from 1-5, aiming for a win at a 4 or unicorn at a 5. Using the WINS strategy consists of looking at conversations and improving them. Using this method, agents have had higher morale and are making more appointments.
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