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In the evolving landscape of the automotive industry, acquiring new customers is just half the battle. The real challenge often lies in ensuring they stick around. Outbound customer retention, a proactive approach to keeping clients engaged and loyal, has gained […]

The phone ringing at an auto dealership isn’t just a call; it’s an opportunity. Each time a potential customer reaches out, it’s a chance to build a connection, address queries, and pave the path for a sale. Managing inbound calls […]

The importance of a successful car sales follow-up cannot be overstated in the fast-paced realm of the automotive industry. While making that initial sale is vital, fostering lasting relationships with customers hinges on the art of the follow-up. These seven […]

Trust remains a paramount currency in the automotive industry’s dynamic landscape. Nothing draws customers more than the bedrock of trust in a car dealership, whether it is the allure of glossy advertisements or the promise of unbeatable deals. Dealerships that […]