BDC Strategy & Process

09
Mar
ProfitableBDCHeader
BDC Strategy & Process
Why Have a BDC if You Don’t Have the Tools to Profitably Run It?

Are you running an internal BDC at your dealership without the tools necessary to measure if it’s profitable? Do you know how many calls agents are making per day, who they are contacting, if they are connecting, and what campaigns […]

by volie

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03
Mar
papers with data closeup
BDC Strategy & Process
Don’t Be a Slave to BDC Benchmarks

A lot of dealerships prefer using an internal sales and service BDC to maintain control of leads and processes. Yet, many struggle to measure what’s working and what’s not when it comes to maximizing the efficiency and productivity of every […]

by volie

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