Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
No need to guess who to call next! Volie prioritizes all communications for each customer based on campaign priority and customer history.
Stop managing BDC campaigns manually
Following the disposition of a call, send follow up messages internally, externally, and directly to the customer automatically. And system alerts for when you need to load more contacts, when you've reached your campaign budget, etc.
Stop guessing which customers to contact next.
Calls are made in the order of priority which eliminates manual labor and improves productivity. In our attempt dashboard, you can set the priority of your campaigns with a simple on/off switch.
Start measuring communication frequency
Prevent Overcalling: Keep customers happy with the ability to monitor marketing frequency across every campaign to ensure you’re never overcalling.
Stop guessing on profitability
Manage call queueing and campaign prioritization based on attempt cadences, age of records, and the budgeting functionality to ensure you're maximizing profitability by making the right number of calls.
Get more from your BDC with omnichannel communications
Calls, emails, SMS, and mail exports can be used separately as campaigns or all together in one. Complete customer history on the call screen, including call, two-way email and SMS history across all campaigns.
Pick up conversations where you left off
Volie automatically recognizes and displays customer communication history which allows for smarter and more relevant campaigns while eliminating human error.
“Our old system didn’t have the capabilities that Volie did. We constantly had to go outside the system to manage the business.”
Manage call queueing and campaign prioritization based on attempt cadences, age of records, and the budgeting functionality to ensure you’re maximizing profitability by making the right number of calls.
Volie Makes Daily Customer Communication Management Easy
“Dealers don’t need more agents, they need more effective dials.”
Volie not only prioritizes and keeps serving up the right customer calls at the right time, but it also sends the right communication medium to the customer. Volie serves up text (SMS), email notifications, and calls. It also allows your team to build beautiful custom emails for each campaign right inside the platform.
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