In the world of dealership operations, the service lane is more than just a revenue stream; it’s the frontline of customer connection. While most BDC strategies focus on chasing sales leads, savvy dealerships are realizing that the real power lies in service. Your service BDC is the pulse of ongoing engagement, the steady rhythm that keeps customers coming back, long after the ink on their sales contract has dried. Here’s how leading dealerships are using service BDCs to strengthen relationships and create lifelong loyalty.
