Service BDC relationships are the secret weapon many dealerships are using to boost loyalty and drive long-term revenue. While much of the focus in automotive BDCs has traditionally been on sales leads, the service side offers an incredible opportunity to build deeper, more meaningful customer relationships. With the right service BDC strategies, your dealership can turn a simple oil change appointment into a customer for life.
Here’s how the top dealerships are using their service BDCs to move beyond appointments and build loyalty that lasts.
