Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
Explore the pages below to dive into the amazing solutions that Volie offers your BDC.
We deliver software people love to use that makes it easy to communicate with their customers.
We built Volie to optimize productivity and value for your BDC. Volie alleviates the mundane daily manual tasks that take away time from the actual customer communications. Marketing automation can increase sales as much as 33 percent, according to an article in the Harvard Business Review.
Stop guessing who to call next.
Agents can waste countless hours rummaging through your CRM or peering at spreadsheets trying to decide who to call next. Volie removes all of the guesswork and dramatically improves productivity.
No more manual outbound call dialing.
Click-to-call functionality within your CRM is inefficient and hard to monitor. Volie uses a smart dialer erasing the downtime between calls and significantly increasing agent productivity.
Stop searching for customer information.
Volie provides all of the customer’s information and history readily available on the agent’s screen when a call comes in. This ultimately saves time and makes for a better customer experience.
Start blending inbound and outbound calls.
Your agents should handle both inbound and outbound calls, but how do you know what they’re prioritizing? Volie blends the calls so inbound calls take priority and automatically routes these calls to an available agent.
Stop annoying customers with too many follow-ups.
Customers who feel harassed will not want to visit your dealership. Volie's automated follow-up allows you to set rules so that agents contact customers appropriately according to your prescribed cadence.
Finally, Volie tracks conversion rates!
It’s nearly impossible to track campaign conversion rates within your CRM, so many dealers don’t do it. But how do you know if your BDC is profitable if you don’t have the ability to measure results? Volie will automatically track conversion rates!
“We have saved a tremendous amount of time through automation. …eliminated a ton of manual labor on setting up campaigns and importing/exporting data. It’s a quality of life thing as well as a value of time thing.”
*Average is up to 4 times productivity
With more control over visibility and accountability, your BDC management can make intelligent staffing decisions in order to grow areas of your BDC where you need it the most.
Volie’s heatmap call technology shows you in real time where you need to work on handling the inbound and outbound call volume.
Volie’s heatmap call technology shows you in real time where you need to work on handling the inbound and outbound call volume.
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